Installation and Troubleshooting in VPS
The upgrade is available with all virtual private server packages which we offer and you'll be able to add it either during the signup or at any time after using your billing CP. It includes 60 minutes of custom work on your server, so our administrators will be able to assist you with software installation or setup. They can also troubleshoot any piece of software you have already installed in case it doesn't work properly, so you won't have to waste time to find out what is wrong since they can assist you in a very quick and expert manner. As this is a one-time upgrade, you can get it just when you need it and if a given task takes shorter time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is effective if you cannot do something by yourself or if you have our Managed Services upgrade, but the 30 minutes of custom work it includes are not enough for a specific task.
Installation and Troubleshooting in Dedicated Hosting
You could add the upgrade to any one of the Linux dedicated servers hosting packages that we offer at any time that you need it. In case you need any custom work from our administrators just after your server is set up, you'll be able to get the upgrade during the server signup process, or when you need something to be executed later, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with an hour of work from our admins on your server, so in case you come across any difficulties to install a third-party software or some program gives errors and doesn't work the way it ought to, our professionals shall assist you in a very timely manner. If a task takes less than 1 hour, the remaining time will be available for future tasks and you shall be able to see it within the billing area. This upgrade is ideal in case you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it comes with.