A 99.9% Server Uptime
The primary benefit of building your very own shared website hosting platform is that you don’t need to be worried about compatibility – you design a special set of software tools in such a manner as to work with a given set of hardware elements. The end result is something far more stable and dependable, as there are less potential risks of failure. We’ve set up our cloud hosting platform using tried and tested hardware parts in addition to a seriously tweaked version of Security–Enhanced Linux so as to create a very secure environment for your own personal web sites.
That’s why, with each of our Linux shared website hosting packages plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you’d like to supply a first–class hosting service, you can barely count on the default network configuration in a datacenter. We have built our own custom network so as to ensure a lightning–fast connection speed with the rest of the world.
And because of this, no matter which data centers you pick: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have given our best to curtail all possible risks with our cloud hosting packages and although our company offers excellent support, there are instances when the client simply isn’t content with what we offer. Or he has to switch to a more powerful web hosting solution, like a virtual private server or even a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not pleased, you will receive a full refund.
24/7 Technical Support
If you’ve ever had to wait for hours to receive a response, you know how maddening this can be, especially when your site is at stake. That is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be right here for you and they’ll reply to you in under sixty minutes. And the best thing is that their average ticket response time is well under twenty minutes!