Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Control Panel you can find a comprehensive Help Center section offering many educational articles and regularly asked questions. They are compiled by our support team of proficient technicians. Just type in your question and our intelligent system will show you the best possible answer.

  • Top quality support service

  • Instructional Video Clips

  • We have compiled a selection of step–by–step video tutorials that detailedly show how you can troubleshoot a typical problem related to your Linux shared website hosting packages account. You will find the videos in the Help Center section.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 customer support service with a 1–hour response guarantee. A group of seasoned technical support engineers will be available to you to answer all the enquiries that you may have. During off–peak times, a response will be supplied within just twenty minutes.