Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour resolution guarantee with all our Linux shared website hosting packages packages, which means that each help inquiry you email is going to be answered to in only an hour maximum. Our support company members are qualified to swiftly take care of any situation and to offer you quick guidance on any concern that you possibly have.
A Top–quality Support Service
You are able to email us 24x7x365 with any issue you’ve got in connection with our products. Now we have specialists working all the time to offer you help at any time when required. Feel free to use the ticketing system or send us a message whenever you want, or you can pick up the telephone or use the online chat during working hours.
An Intuitive Help Section
Our company has built–in a complete knowledge base into the Control Panel to enable you to get convenient step–by–step guidance whenever you want. Each area of the Control Panel possesses its own contextual support area presenting a variety of how–to content articles. We have also organized educational videos to offer you with a greater visual representation of the best way to conduct any given activity.